The Main Customer Account screen holds the most commonly used information for your customers.
An account may have a different, or same, billing name/address and service name/address. You are able to look up an account any of thirteen different ways (by name, phone#, address, etc.) Additional tabs at the top of the account screen make for fast and intuitive movement so you can find any information easily.

A Billing Register is one of the most commonly run reports in an accounting system. If need to know how much was billed, and for what services, then this is the report for you! Easy Bill & Route includes a dozen variations of this type of report, each showing information differently or with a different set of totals. Select charges between two dates, for only certain groups of customers, or a specific service code. There are so many standard options, plus we can customize any report to fit your needs.

The Call Center - a true gem of the Web Services package! Use the Call Center to create a custom audio recording as an announcement to your customers. Commonly this is used for past-due / collection calls, holiday or inclement weather routing notices, policy announcements, or company promotions. Once you have created the voice recording, select which customers (by group, route, pickup day, past due balance, etc.) will receive the phone call and start the job. The Call Center can call your customers and play the announcement as slow as 1 call / minute, or as quickly as hundreds of calls per minute. When complete, you'll even see the results of each attempted call.

Every customer account can hold as many different services as needed. Each service may have a unique rate to be charged, individual routing information, and specific messages for their services.
A service may additionally have multiple charge type breakdowns, such as a hauling fee, plus landfill fee, plus over tonnage fees, plus tax.

Since Easy Bill & Route holds all information related to charges and landfill costs, you are able to get profitability reports for any given Route or per rolloff pull. These reports show you at a glance the profit you are making per load.

Process credit card payments directly through Easy Bill & Route, and at ultra low utility rates.
- Process an individual CC payment directly from a customer's account if they call in a payment.
- Store securely encrypted CC info on file and automatically charge recurring customers at the time of billing or when their payments are due. This bulk process makes it quick an easy to charge a few, or thousands of cards at once.
- Allow your customers to securely log in to a portal via your website where they can view their balance, print bills, and make a CC payment.

Three ways to get you paid faster and easier!

Every transaction that is date or money related is kept in the date-order Detail History for all customer accounts. Easily see charges, payments, comments, complaints, adjustments, price changes, and more. View a specific transaction to get the full detail about the action, and even which of your employees did it and when.

Route Sheets are very customizable to make things quick and efficient for your drivers. Paper route sheets can print special notes in a different color, can include driver messages about stops, and show any information you would like (customer name, phone#, address, container#, and more).

E-Billing is a must-have in most areas of the country these days. Go Green and save paper, save money on postage, and get paid faster.
Easy Bill & Route can email your customers that are signed up for Web Bills to let them know they have a new bill. The customer can click the link, view or print their bill, and make a payment on your website.
This is a huge time and money saver for waste hauling companies.

The Email Center - you can't live without it! Use the Email Center to efficiently contact some or all of your customers. Commonly this is used for billings, past-due / collection calls, holiday or inclement weather routing notices, policy announcements, or company newsletters & promotions. Once you have created the email text and added any optional attachments, select which customers (by billing group, route, pickup day, past due balance, etc.) will receive the emails and start the job. The Email Center will jump into action and start sending at the time/date you specify. When complete, you can optionally mark the accounts that received an email.

WAM's One-Key Billing is the easiest billing in the industry! (Hense the software name; Easy Bill & Route!)
Simply tell the program what group of customers (residential, front-load, rolloff, etc.) that you want to bill, and the program does the rest. Automatically, recurring charges will be generated, extra charges or fees will be added, billing reports can be run, and the bills will be formatted. The bills can be emailed, printed to postcards, or statements.
It really is just that simple!